Misty S Bledsoe

Salt Lake City, UT 84111

(605)877-1199

InformationDeveloper@gmx.com

 

SUMMARY:

Seasoned Information Developer armed with a Bachelors degree in Information Technology with a concentration in computer programming seeking an active role in your development projects. I have skills in HTML, CSS, QA software testing, test script creation, extensive writing and content development (over 500 + published articles), information architecture, website and database maintenance along with superior customer service skills that cross a broad platform of industries. I'm capable of wearing many hats and am comfortable in both office and virtual environments while working with little to no supervision. I look forward to serving you.

 

LANGUAGES:              

Visual Studio .NET,

HTML, XAML, CSS,

Entry Level Visual Basic .NET

Entry Level C#

 

SKILLS SUMMARY:             

Website Developing/Maintenance

Agile development methods

HTML, CMS, GIT, Team Foundation Server

Open Office                                                       

Testing & Debugging

Database Maintenance

Blog & WordPress and other content management systems             

Internet Marketing and Copywriting

Visio, Flowcharts, UML diagrams

Understands specific input and output requirements

Cleans code & adheres to commenting strategies

Programs and maintains basic computing applications

Write and compile basic code

Bug fixes

Modifies applications based on documented designs or other needs

Object Orientated Design/Object Oriented Programming/OOD/OOP

Utilizes Microsoft Office Word, Excel, PowerPoint, Visio, Open Office

Mid Level SQL queries

Mid Level Database analysis and design

Writes full technical specs, requirements analysis, requirement requests, technical manuals

Prepared time and cost estimates for completing projects

15+ years in All Phases of Hands on Writing & Editing, for Print and Web

Creates user documentation including detailed description of user needs, program functions and steps required to develop and modify computer program

Successfully supervised and managed 67% of group projects during 22 months of college

Analyzed & prepared work flow charts applying knowledge of computer capabilities, subject matter and symbolic logic. 

Communicates virtually via phone and secure Internet to programming team

Communicates technical aspects into simple, understandable concepts

Resolves questions of program intent, data input, output requirements and inclusion of internal controls

Corrects program errors using methods such as modifying program and altering sequence of program steps

Convert data from project specifications and statements of problems to create and modify

computer programs to specification.

 

EDUCATION:             

BS Information Technology Concentration: Computer Programming, 7/09

American Intercontinental University GPA 4.0

 

AS Applied Computer Science, 6/02

Penn Foster College, GPA 3.82

 

WORK HISTORY:

10/13-current

QA Engineering Consultant, Robert Half Technology

Black Box Testing, White Box Testing, Manual Testing, Integration Testing. Created full in-depth test script documentation, reported bugs and supported developers. Used SQL queries with Microsoft SQL Server and ran applications in both Visual Studio 2010 and Visual Studio 2012 using Team Foundation Server. Examined duplicated databases to make sure that information was being processed and produced correctly after a database migration for 70 different applications. Published & deployed applications to IIS. Mobile testing via web simulator.

 

12/12-9/13

Support Analyst II (Information Development), Advance Auto Parts

Full information development including technical writing, technical research, catalog integration, credential maintenance, upgrading documents, configuration testing, screen shot captures, user guide creation, Visio chart creation, flow charts, business proposal writing, requirements analysis and documentation and detailed testing scripts for all aspects of the software.  Development support performing Fiddler monitoring, software testing in the developer environment using Visual Studio 2010 and Visual Studio 2012, performing configuration testing, debugging code and programming fixes and doing development research locating code dependencies ahead of the coding for other developers. Supports operations by being a liaison between development and customer service support, customer service rep training, client tech support and more as needed.

 

10/12-12/12

Unisys (via LanceSoft Temp agency)

Tier 1 Tech Support

Inbound calls for the AMGEN project, supporting domestic and international users. Resolved password resets, issues with Outlook, computer speeds and other technical items referring to KB articles and logging tickets through the system. Worked with team to resolve more complicated issues including escalating to Teir 2 as necessary. Worked both the phone and Instant Messaging.

 

7/09-12/12                           

Self Employed                                                                                

Information Developer

Create content for both the Yahoo Contributor Network and DemandStudios.com. Independent contractor performing research duties and website administration and consulting. Over 15 years of writing for both print and web media, fiction and non-fiction covering topics such as solar technology, how-to instructions, religious matters, disaster preparedness, survival and information technology. Extensive internet research discovering information found on the Internet for a specified pre-determined goal. Examples include: researching everything from specialized dog training to discovering private information about individuals for friends and family free of charge. This includes cross-referencing articles, blog posts, marriage and death records, property and tax records as well as other information as available. Perform background searches using free or other Internet resources.

 

10/11-4/12

Strategic Flooring Alliance

Website Maintenance (Information Development)

Wrote over 80 articles for www.woodmonsters.com. Updated website as needed on an ongoing basis. Photographed new product. Wrote product descriptions of new product. Normalized database on CS Cart platform to include proper keys. Organized reports within the CS Cart platform. Managed relationships with other computer programmers and other SEO consultants. Made technical recommendations to content strategy. Edited photos. Created marketing fliers. Extensive internet research for ongoing marketing strategies. Created 3500+ record database of potential clients in Open Office and Excel within 8 weeks.

 

3/11-7/11

Express Personnel

Website Maintenance (Information Development)

Updated and maintained www.thereedavantage.com. Manipulated software, analyzed technical/web problems, provided recommendations and technical solutions. Research.

 

1/10-1/11

Christ the King Community Church

Admin Assistant (Information Development)

Create and publish written materials such as handouts and bulletins. Edit correspondence, coordinate meetings, gather and analyze information. Prepares solutions.

 

05/02-2/03                           

Self Employed                                                                     

Information Developer/Freelance Writer

Provided non-fiction content to various websites. Virtual Assistant duties.

 

VOLUNTEER WORK:

8/10-current

Registered Chaplain

Chaplain Fellowship Ministries

Developing an information hub for the Salt Lake City Chaplain network as central place for resources while performing field work. Volunteer position involved in community outreach efforts, both spiritual and physical.